On May 7, 2026, additional feature changes and fixes will be added to the Atlas customer lifecycle management portal to improve user experience and functionality.
Updates
Sales Order PDF now shows correctly after a change order
If Change Order is selected in Service Orders, a new Sales Order with a -1a will be created with the previous items on it. However, when the newly changed order is then submitted again to Service Orders, the PDF documentation available on the Service Order would continue to show the original order details. This has been fixed.
The list of Cloud Business Fax products will now be shown in ascending order
When selecting the list of Cloud Business Fax options on a Sales Order, the list will now be shown in ascending order making it easier to find the package you want.
Partner login tied to multiple containers will now work correctly
For partners that have multiple products, like Operator Connect and UCaaS, the Atlas logins can now properly be created in either account and successfully navigate to and manage any of the products.
Ability to mark a number in Available status as ported out
In Atlas DID Management, you can now mark a number in Available status as ported-out if you discover the number had been ported out.
Fix an issue where a number swap/cancellation might fail if E911 was not configured
In rare instances, cancelling a service or swapping out a number might fail if the number did not have E911 configured on it previously. This has been fixed.